Let's talk.
We're always glad to hear from users, whether it's product feedback, technical issues, or partnership ideas. Pick the channel that fits best below and we'll respond as soon as we can.
Contact channels
General questions, product feedback, or just saying hi. We usually reply within 1–2 business days.
SupportAccount help, technical issues, or questions about payments and subscriptions.
BusinessPartnerships, team or institutional plans, API integrations, and large-scale affiliate collaborations.
Privacy & LegalPersonal-data requests, access/deletion rights, and official correspondence regarding compliance.
For security reports (vulnerability disclosure), email legal@manusiawi.id with the subject prefixed by [SECURITY].
Operator
Manusiawi.id
Jakarta, Indonesia
Office visits are by prior appointment only. Email bisnis@manusiawi.id to schedule.
Operating hours
- Monday – Friday · 09:00 – 18:00 WIB
- Saturday · 10:00 – 14:00 WIB
- Sunday & national holidays · closed
Emails received outside operating hours are still read and will be answered the next business day.
Maybe your question is here
- How does Manusiawi.id work?See the full explanation on the home page.
- How much does the subscription cost?Details for every plan are on the pricing page.
- How is my data handled?Full explanation in the Privacy Policy.
- I'd like to join as an affiliate.Learn the terms and commission on the affiliate program page.
Want to know us first?
If you're new here, it might help to read our story and principles before sending an email.